bgd55 Privacy Policy

bgd55 may collect the following types of information to provide its services:

1.1 Registration and Identity Information

• Full name and date of birth (for age verification — services are provided only to users aged 21+)
• Mobile number and email address
• Relevant details from national ID card or passport (for account verification)
• User-chosen username and encrypted password

1.2 Financial Information

• Transaction history — deposit and withdrawal records
• Mobile banking numbers — bKash, Nagad, Rocket, Upay (full account data is not stored)
• Information required for bank transfers

1.3 Technical and Usage Information

• Device type, operating system, and browser information
• IP address and geographic location data
• Site access times and session duration
• Game play patterns and betting history
• Cookie and session data (see details below)

bgd55 uses your information only for the following purposes:

We use your information for direct marketing or promotional communication only with your prior consent.

bgd55 does not sell or commercially distribute your personal information. However, for the smooth running of services, data may be shared in the following limited cases:

• Payment processors: Necessary information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals.
• Game software providers: Limited technical data may be exchanged with providers such as Evolution, Pragmatic Play Live, or PG Soft to manage game sessions during play.
• Technology infrastructure: We work with technology partners who handle data storage and security under confidentiality agreements.
• Legal obligations: We may be required to provide information to authorities based on court orders or legal requirements.
• Fraud prevention: In cases of financial fraud or identity theft, relevant information may be shared with investigating agencies.

When sharing information with any third party, bgd55 ensures that they also follow strict privacy standards consistent with this Policy.

bgd55 uses industry-standard security technology to protect your information. Our security measures include:

• SSL Encryption: All data exchanged between your browser and our servers is secured using SSL/TLS technology.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Access controls: Only authorised staff can access the user information they need, and their activity is logged.
• Regular security reviews: Security audits are conducted regularly to identify system vulnerabilities.
• Data centre protection: Servers are operated in environments secured by both physical and digital safeguards.

However, due to the limitations of internet technology, no system can be guaranteed entirely risk-free. We therefore ask users to keep their passwords safe and not share them with anyone.

bgd55 uses cookies and similar technologies to operate the website properly.

5.1 Types of Cookies

• Essential cookies: Required for login sessions, security, and saving user preferences — disabling these will prevent the site from working properly.
• Functional cookies: Remember language preferences, display settings, and information from previous sessions.
• Analytics cookies: Collect anonymous statistics to help us understand how users navigate the site.

5.2 Cookie Controls

You can delete or disable cookies at any time from your browser settings. However, if essential cookies are turned off, logging into your account and completing transactions may not be possible.

bgd55 retains your personal information only for as long as it is necessary or legally required:

• Active accounts: All relevant information is retained while the account remains active.
• After account closure: Once an account is closed, financial transaction records are generally kept for up to 5 years due to existing legal obligations.
• Log data: Technical logs are generally deleted after 90 days.
• Inactive accounts: Users will be separately notified regarding the handling of data from long-inactive accounts.

As a bgd55 user, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or outdated information be corrected.
• Right to deletion: You may request that your information be deleted, provided there are no legal obligations requiring its retention.
• Right to object to processing: In certain cases, you may object to how your information is being used.
• Right to opt out of marketing: You may contact the bgd55 support team at any time to stop receiving promotional communications.

To exercise any of these rights, contact us via 24/7 live chat or email. Your request will be processed after your identity has been verified.

All bgd55 services are for persons aged 21 and above only. Information about minors is not knowingly collected or stored. If it becomes known that a minor has registered, that account will be closed immediately and the associated data deleted.

bgd55 believes that responsible gaming is every user's right. To learn about options such as setting play limits, taking a temporary break, or self-exclusion, please read the Responsible Gaming page.

bgd55 reserves the right to update this Privacy Policy as needed. If significant changes are made, users will be informed via their registered email or through a notice on the platform. Continuing to use the service after any changes will be taken as acceptance of the updated policy.

To learn about other provisions related to this Policy, you may visit the About Us page, which contains general information about bgd55.

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact our support team:

• Live Chat: Speak to us directly via 24/7 live chat from any page on the site — support is available in both Bangla and English.
• Email: [email protected]

We generally try to respond to requests regarding personal information as quickly as possible. If identity verification is required, some additional time may be needed.